LENGTH: 8 Hours (1 day)
This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options
This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Introduction to IBM Case Manager
Create and process a case
Review a case
Structure of a solution
Add runtime tasks
IBM Case Manager integration options