Understand the Infoblox support process and tools available to assist your Core DDI troubleshooting efforts. Learn to build and trouble shoot high availability (HA) pairs and Grids. Study common root cause analysis and resolution strategies and techniques for network connectivity and DNS and DHCP issues. Use a case-study approach to apply your learnings to real-life failure scenarios and recovery methods.

This is an advanced-level course for team members who provide day-to-day management, operations, and technical support of the Infoblox DDI product.

Attendees should have completed their Core DDI Basic Configuration (CDBC) and Core DDI Intermediate Configuration (CDIC) courses and accreditations and have at least six months experience supporting Infoblox Core DDI products.

Understanding Infoblox support processes and tools

Troubleshooting network connectivity

Understanding the Infoblox support bundle

Building & troubleshooting high-availability (HA) pairs

Building & troubleshooting Grid

Understanding Grid issues and behavior

DNS troubleshooting strategies and finding and fixing common DNS issues

DHCP troubleshooting strategies and finding and fixing common DHCP issues

Applying course learnings to real-life scenarios and recovery methods.