DURACIÓN: 24 Hours (3 días)
This course is also available as self-paced virtual (e-learning) course Business Analysis for Agile BPM Process Transformation (ZB825G). This option does not require any travel.
This course teaches you agile methods to approach business process analysis for Business Process Management (BPM) implementations.
The course focuses on proven business process transformation analysis approaches for delivering process transformation projects by using an agile methodology and the extensive IBM knowledge base collection of IBM Systems Solution Implementation Standard (ISSIS) artifacts. ISSIS represents an agile methodology that the IBM Cloud Services organization uses to maximize client return on investment. It provides IBM technology and product-specific best practices and BPM artifacts that are derived from hundreds of project implementations.
The course begins with an overview of Business Process Management and change management concepts. You learn about managing upstream and downstream process transformation impacts, and the cross-functional importance of business processes to the overall objectives of an organization. The course then explores the agile business process analysis methods and supporting project tasks and work products that make a process transformation project successful. It covers concepts and activities such as process analysis, process improvement, working with As-Is and To-Be processes, Business Process Model and Notation (BPMN), and identifying and working with key performance indicators (KPIs).
This course also introduces you to IBM Blueworks Live (BWL), which is software as a service (SaaS) that can help organizations quickly document and improve business processes by enabling collaboration and process automation in a secure, cloud-based environment. BWL represents one approach to collecting process transformation information that is required to create appropriate BPM deliverables such as user stories for each process task and process participants.
Throughout the course, you participate in hands-on demonstrations and predefined case study exercises that are designed to reinforce the concepts and skills that are covered in the lectures.
For information about other related courses, see the IBM Training website:
This course is designed for all project team members who are involved in the analysis and definition of organizational processes.
This course has no prerequisites.
Introducing the Process Transformation Methodology
Using the Agile Process Transformation Methodology
Exercise: BPM assessment
Introduction to Blueworks Live
Exercise: Case study and Blueworks Live setup
Exploring the Business Process Management Analyst role
Exercise: Analyzing a process to create the As-Is process model
Improving business processes
Exercise: Improving a process
Discovering the IBM Systems Solution Implementation Standard (ISSIS)
Business analysis practices
Exercise: ISSIS and user stories
Ensuring a smooth transition
Exercise: Playback Zero
Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.
GBS practitioners that use the EViTA system for requesting external training should use that same process for this course. Go to the EViTA site to start this process:
Once you enroll in a GTP class, you will receive a confirmation letter that should show: