This 1-day instructor-led course provides you with an understanding of the configurations that need to be performed in IBM® Sterling Channel Applications Manager, IBM® Sterling Business Center and the IBM® Sterling Applications Manager for the IBM® Sterling Field Sales application. This course is primarily designed for administrators who need to administer the Sterling Field Sales application to meet their business requirements.

This course introduces you to the different Order Capture applications offered by IBM and then proceeds to focus on the backend configurations required to customize the Sterling Field Sales application. Through a combination of procedural information and exercises, you learn about topics such as how to configure the basic and advanced options in Sterling Channel Applications Manager.

• Describe different Order Capture Channels
• Describe Sterling Channel Applications Manager
• Configure Sterling Field Sales Basic and Advanced Rules using Sterling Channel Applications Manager
• Explain the business processes in Sterling Field Sales

This basic course is designed for administrator users who need to administer the Sterling Field Sales application.

You should have completed:

• IBM Sterling Selling and Fulfillment Foundation Part. Modeling and User Security (6T801)
• IBM Sterling Selling and Fulfillment Foundation - Process Modeling (6T806)
• IBM Sterling Selling and Fulfillment Foundation Item and Pricing Configuration (6T811)

• Course Overview
• Lesson 1. Order Capture Applications
• Lesson 2. Sterling Field Sales Concepts
• Lesson 3. Sterling Field Sales Basic Setup
• Exercise 3. Modifying Primary and Advanced Rules
• Lesson 4. Sterling Field Sales Additional Setup
• Exercise 4. Modifying Additional Configuration Set Up
• Lesson 5. Course Wrap Up

Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.

GBS practitioners that use the EViTA system for requesting external training should use that same process for this course. Go to the EViTA site to start this process: http://w3.ibm.com/services/gbs/evita/BCSVTEnrl.nsf

Once you enroll in a GTP class, you will receive a confirmation letter that should show:

• The current GTP list price
• The 20% discounted price available to IBMers. This is the price you will be invoiced for the class.