Arrow Electronics, Inc.

IBM TRIRIGA 10.3 Operations and Maintenance

CODE: ZL1_TA511

DURÉE: 5 Jours

PRIX H.T.: €3 490,00

Description

Learn to use the TRIRIGA operations and maintenance procedures to maintain or increase the efficiency, reliability, and safety of your assets and locations. TRIRIGA facilitates is a multifaceted approach to achieving this goal with time-based scheduling, reading-based scheduling, and allowing for input from every level of the organization to identify discrepancies and maintenance needs. In this course you will understand the full life cycle of Operations from setup to request to task assignment and task completion.

Objectifs

  • Assign service orders manually and automatically
  • Create and process service orders
  • Create preventive maintenance tasks and schedules
  • Use the Call Center tools
  • Generate future work orders

Audience

This intermediate-level course is for anyone who uses TRIRIGA to track requests for work order demands, assign service orders, and manage assets and space utilization.

Prérequis

You should have:

  • Basic understanding of TRIRIGA operation
  • Basic Microsoft Windows or equivalent skills
  • Relational database knowledge

Programme

  • Operations and maintenance management
  • Service management setup
  • Additional service management setup
  • Corrective maintenance
  • Preventive maintenance
  • Task assignment

Informations supplémentaires

Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.

GBS practitioners that use the EViTA system for requesting external training should use that same process for this course. Go to the EViTA site to start this process: http://w3.ibm.com/services/gbs/evita/BCSVTEnrl.nsf

Once you enroll in a GTP class, you will receive a confirmation letter that should show:

The current GTP list price

The 20% discounted price available to IBMers. This is the price you will be invoiced for the class.

Dates de session