VMware Horizon® 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform.

You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment.

You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.  

Product Alignment
•  VMware Horizon 8 v2006

By the end of the course, you should be able to meet the following objectives:
•  Recognize the features and benefits of Horizon
•  Use VMware vSphere® to create VMs to be used as desktops for Horizon
•  Create and optimize Windows VMs to create Horizon desktops
•  Install and configure Horizon Agent on Horizon desktop
•  Configure and manage the VMware Horizon® Client™ systems and connect the client to a VMware
   Horizon desktop
•  Configure, manage, and entitle desktop pools of full VMs
•  Configure, manage, and entitle pools of instant-clone desktops
•  Create and use Remote Desktop Services (RDS) desktops and application pools
•  Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool
•  Implement a structured approach to troubleshooting
•  Resolve common issues that occur in a Horizon environment
•  Troubleshoot issues with linked and instant clones
•  Configure the Windows client
•  Identify the correct log level for gathering logs
•  Optimize protocols for the best end-user experience

Certifications
VMware Horizon 8: Skills for Virtual Desktop Management is the first half of a two-course requirement for the following certification:
•  VMware Certified Professional – Desktop and Mobility 2020 (VCP-DTM 2020)

VMware Horizon 8: Virtual Desktop Troubleshooting does not satisfy a course requirement for the VCP-DTM exam.

Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services.

Customers attending this course should have, at a minimum, the following VMware infrastructure skills:
•  Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
•  Open a virtual machine console on VMware vCenter Server® and access the guest operating system

Attendees should also have the following Microsoft Windows system administration experience:
•  Configure Active Directory services, including DNS, DHCP, and time synchronization
•  Restrict user activities by implementing Group Policy objects
•  Configure Windows systems to enable Remote Desktop Connections
•  Build an ODBC connection to an SQL Server database

1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Introduction to VMware Horizon
•  Recognize the features and benefits of VMware Horizon
•  Describe the conceptual and logical architecture of VMware Horizon

3  Introduction to Use Case
•  Define a use case for your virtual desktop and application infrastructure
•  Convert customer requirements to use-case attributes

4  vSphere for Horizon 8
•  Explain basic virtualization concepts
•  Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts
•  Create, provision, and remove a virtual machine

5  VMware Horizon Desktops
•  Create a Windows and a Linux virtual machine using vSphere
•  Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs

6  VMware Horizon Agents
•  Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
•  Create a gold master for Windows Horizon desktops

7  VMware Horizon Pools
•  Identify the steps to set up a template for desktop pool deployment
•  List the steps to add desktops to the VMware Horizon® Connection Server™ inventory
•  Compare dedicated-assignment and floating-assignment pools
•  Outline the steps to create an automated pool
•  Define user entitlement
•  Explain the hierarchy of global, pool-level, and user-level policies

8  VMware Horizon Client Options
•  Describe the different clients and their benefits
•  Access Horizon desktop using various Horizon clients and HTML
•  Configure integrated printing, USB redirection, and the shared folders option
•  Configure session collaboration and media optimization for Microsoft Teams

9  Creating and Managing Instant-Clone Desktop Pools
•  List the advantages of instant clones
•  Explain the provisioning technology used for instant-clone desktop pools
•  Set up an automated pool of instant clones
•  Push updated images to instant-clone desktop pools

10  Creating RDS Desktop and Application Pools
•  Explain the difference between an RDS desktop pool and an automated pool
•  Compare and contrast an RDS session host pool, a farm, and an application pool
•  Create an RDS desktop pool and an application pool
•  Access RDS desktops and application from Horizon Client
•  Use the instant clone technology to automate the build-out of RDSH farms
•  Configure load-balancing for RDSHs on a farm

11  Monitoring VMware Horizon
•  Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard
•  Monitor desktop sessions using the HelpDesk tool

12  Overview of Virtual Desktop Troubleshooting
•  Structured approach to troubleshooting configuration and operational problems
•  Applying troubleshooting methods
•  Documenting the steps to resolve the problem

13  Command-Line Tools and Backup Options
•  Command-line tools
•  Backing-up and restoring VMware Horizon databases

14  Troubleshooting VMware Horizon Linked Clone Desktops
•  VMware Horizon linked clone desktops
•  View Agent Direct-Connection
•  Optimizing a VMware Horizon desktop

15  Troubleshooting Instant Clones
•  Logs for instant clones
•  Keyword strategies
•  Troubleshoot instant clones

16  Windows Client
•  Configure the Windows client
•  Enable the required SSL configuration

17  Ports and Protocols
•  Key ports and protocols
•  Optimize Blast
•  Black Screen
•  Applying GPO’s