Training offering

VMware NSX: Troubleshooting and Operations [v6.3


Price £3,520 before tax
Length: 5 Days
Course code: VMW_NSW-T&O
Delivery Type

Session dates

This training is also available as onsite training. Feel free to contact us for more information.


This five-day hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.2 environment. In this course, you will be presented with various types of technical problems. You will learn how to identify the problems and solve them through a systematic process. You will also learn about several operational, management, and troubleshooting tools.

Product Alignment
•  VMware NSX 6.2
•  VMware vRealize® Log Insight™ 3.0
•  VMware vRealize® Network Insight™ 3.0


•  Establish and apply a structured troubleshooting approach and methodology
•  Troubleshoot VMware NSX infrastructure and component issues
•  Troubleshoot physical and logical networking issues involving switching and routing
•  Troubleshoot advanced edge services
•  Troubleshoot network security issues
•  Use relevant tools to monitor, operate, and troubleshoot VMware NSX deployments

This course prepares you for the following certification:
•  VMware Certified Implementation Expert — Network Virtualization (VCIX-NV)


Network professionals who work with enterprise networks and VMware Sphere®


•  Understanding of layer 2-3 networking protocols, and switching and routing methodology
•  Understanding of layer 4-7 network services
•  Experience working with vSphere
•  Understanding of the concepts presented in the VMware NSX: Install, Configure, Manage course or the VMware NSX for Internetworking Experts Fast Track course

VCP-NV certification is recommended.


  1. Course Introduction

    • Introduction and course logistics

    • Course objectives

    • Resources and references

    • Learning paths and certifications

  2. Troubleshooting Methodology

    • Develop a structured troubleshooting approach

    • Differentiate between symptoms and root causes

    • Identify and isolate problems residing in various areas

    • Apply an appropriate methodology and procedure to troubleshooting

  3. Troubleshooting and Operating NSX Infrastructure

    • Describe the NSX infrastructure and component communications

    • Discuss common VMware NSX® Controller™ deployment problems

    • Install NSX components for host preparation

    • Troubleshoot host preparation problems

    • Troubleshoot management and control plane synchronization problems

    • Introduce the NSX central CLI

  4. Troubleshooting and Operating NSX Logical Switches

    • Describe the VXLAN architecture

    • Create logical switches

    • Troubleshoot the logical switch control plane and the data plane

    • Use the central CLI to troubleshoot logical switch problems

  5. Troubleshooting and Operating NSX Logical Routers

    • Describe the NSX logical routing architecture

    • Understand logical routing prerequisites

    • Understand the VMware NSX® Manager™ plug-in for VMware NSX® Edge™

    • Gather logical routing information for operations and troubleshooting

    • Explain the logical routing subsystem

    • Use the CLI to troubleshoot problems related to the controller and the control VM

    • Troubleshoot routing subsystem component failures

    • Use tools such as logs and packet capture to identify and solve routing problems

  6. Troubleshooting and Operating NSX Security Services

    • Discuss the NSX distributed firewall components and communication channels

    • Validate and troubleshoot distributed firewall configurations

    • Understand the SpoofGuard and identity firewall functions

    • Discuss distributed firewall thresholds, availability, and operations

    • Discuss Service Composer components and troubleshoot Service Composer problems

    • Explain Guest Introspection architecture, components, and deployment details

    • Discuss third-party integration and automation

    • Understand the distributed firewall monitoring and logging architecture

    • Use the CLI to troubleshoot edge services gateway firewall operations

  7. Troubleshooting and Operating NSX Edge Services

    • Identify and troubleshoot NSX Edge high availability models

    • Understand ECMP and handle routing failures

    • Troubleshoot edge services such as DHCP and DNS

    • Troubleshoot various types of VPN services

    • Discuss and troubleshoot common load-balancing problems

    • Use the coredump tool in problem solving

  8. vRealize Operational Tools for NSX Operations Management

    • Discuss NSX operational requirements and tools overview

    • Introduce vRealize Network Insight

    • Introduce vRealize Log Insight Content Pack for VMware NSX

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