Training offering

VMware vSphere: Troubleshooting Workshop [V6.5]

Information

Price £3,520 before tax
Length: 5 Days
Lunch : Included
Courseware : Included
Course code: VMW_VTSW65
Delivery Type

Session dates

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Date Location
  • Brentford - EMC
    £3,520 before tax
  • Live Online - VMware
    £3,520 before tax
This training is also available as onsite training. Feel free to contact us for more information.

Description

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6 environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize™ Log lnsight™, and other tools to analyze and solve problems.

Objectives

By the end of the course, you should gain a solid understanding of the functionality in vSphere 6 and be able to meet the following objectives:


• Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment


• Introduce troubleshooting principals and procedures


• Troubleshoot networking issues and recover from them


• Analyze storage failure scenarios and resolve the issues


• Troubleshoot vSphere cluster failure scenarios and analyze possible causes


• Diagnose common VMware vSphere® High Availability issues and provide solutions


• Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)


• Troubleshoot vCenter Server issues


• Identify ESXi host issues (analyze failure scenarios and correct them)


• Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more.

Prerequisite(s)

Required prerequisites include completion of one of the following:


• VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)


• VMware vSphere: Fast Track [V6]


• VMware vSphere: Optimize and Scale [V6]


• Equivalent knowledge and administration experience with ESXi and vCenter Server


• Experience working with a command-line interface is highly recommended.

Programme


 Course Introduction




  • Understand the course objectives



  • Understand the scope and topics covered by the course



  • Become familiar with online technical resources



  • Become familiar with the VMware education system and certification tracks



 Introduction to Troubleshooting




  • Identify the effects of a system problem



  • Define the troubleshooting scope



  • Use a structured approach



  • Understand the troubleshooting principals



  • Follow a logical troubleshooting procedure



  • Troubleshooting examples  



  • Troubleshooting Tools




    • Use command-line tools to identify and troubleshoot problems



    • Use VMware vSphere® Management Assistant



    • Locate and interpret important log files



    • Export relevant log files for technical support



    • Use vRealize Log Insight for log aggregation and problem analysis



    • Use vRealize Log Insight for efficient log search



    • Networking




      • Identify the symptoms of network-related problems



      • Analyze and resolve standard and distributed switch issues



      • Analyze virtual machine connectivity issues and restore them



      • Examine common management network connectivity issues and restore configurations



      • Identify and prevent potential problems  



      • Storage




        • Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems



        • Analyze hardware malfunction and software misconfiguration scenarios



        • Identify multipathing-related issues, including PDL and APD



        • Analyze possible causes, recover from the faulty conditions, and restore storage visibility  



        • vSphere Clusters




          • Identify and recover from vSphere HA related issues



          • Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations



          • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use



          • Examine vSphere cluster failure scenarios and possible solutions


          •  
            vCenter Server and ESXi




            • Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6



            • Identify and resolve authentication issues



            • Troubleshoot VMware Certificate Authority (VMCA) and certificate store issues



            • Analyze and fix vCenter Server services issues



            • Examine ESXi host and vCenter Server failure scenarios and resolve the issues  



            • Virtual Machines




              • Analyze and resolve common virtual machine snapshot issues



              • Identify possible causes and resolve virtual machine power-on issues



              • Troubleshoot virtual machine connection state issues



              • Resolve problems seen during VMware Tools™installations



              • Discuss content library and identify common misconfigurations



              • Examine failure scenarios and provide solutions



              •  

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