Palo Alto Training Credits Description

The Palo Alto Networks Training Credits Program simplifies training purchasing and consumption management, giving customers:

• Simplified ordering and tracking process.
• Easy, upfront budgeting, which alleviates the need to allocate training funds on an ad hoc basis.

Palo Alto Networks training credits provide customers with a convenient way to establish, protect, and manage their training budgets.

Balances are verified at the time of course registration and debited upon training completion.

Customers receive a welcome email with redemption details and periodic notifications about their balance and expiration, ensuring they stay informed.

These training credits not only simplify the process but also empower customers with the hands-on knowledge needed to confidently understand and leverage the technical capabilities of Palo Alto Networks security platforms

Identifying Training Needs

Arrow Education have established a consultative training practice that enables Customers and Partners to perform a needs assessment for student candidates.

Customers and Partners should contact Arrow Education to develop a custom training plan that fully addresses their specific technical training needs and the number of training credits required.

Training Credit Order Confirmation Welcome Email

After purchasing training credits, the customer’s primary contact will receive a welcome email from the Palo Alto Networks Training Credits Administrator. The welcome email includes:

• Name of the customer organization.
• Unique Training Credit ID per sales order number.
• Number of training credits available (quantity purchased). • Redemption value of training credits (quantity purchased x US$100).
• Date of expiration (booking date of the sales order + 1 year).
• Instructions for redeeming training credits, including a copy of this guide.
• A link to their contact information.