Training Offering

Building Business Specialist Skills (BTBBSS)


Price $1,895 before tax
Length: 3 Days
Course code: CI-BTBBSS
Delivery Type

Session dates

This training is also available as onsite training. Feel free to contact us for more information.


The primary audience for this course is as follows:

Infrastructure Architects; Network Architects; Security Architects Infrastructure (or Network, Security) Specialists, Solution Architects, Technology Specialists within the Line of Business.
Any technology professional seeking a more thorough understanding of how to assess, design and deploy technology solutions in order to enhance business outcomes.


Upon completing this course, the learner will be able to meet these overall objectives:

Describe the forces that are driving business change and the role IT in business transformation
Discuss how technology trends impact the value of the business
Define the business context in which technology solutions are implemented to drive business value
Identify critical success factors, key performance indicators, and success metrics for technology solutions
Identify critical success factors, key performance indicators, and success metrics for technology solutions
Employ business analysis techniques to define business requirements and technology solutions
Discuss the financial and budgeting aspects of technology solutions
Describe the best practices and methodologies that influence the adoption, implementation, and roll-out of technology solutions
Apply techniques and best practices for communicating with and influencing stakeholders


The knowledge and skills that a learner must have before attending this course are as follows:

Demonstrate knowledge and understanding of business analysis principles and techniques
Individuals that have earned the BCS Certificate in Business Analysis Foundations, or equivalent, should be well-prepared to attend the Building Business Specialist Skills
Individuals with 5-9 or more years of experience as an IT infrastructure professional who have responsibility for more than a narrow scope of technology delivery
Individuals who have a high degree of interaction with business stakeholders and/or applications management personnel within IT, the Line of Business (LoB), or 3rd parties


Executives rely on IT to drive business outcomes through staff within a central IT group or Line of Business. Most C-level leaders cite ‘business transformation and organization change’ as the number one issue that needs more attention.

This course provides individuals with business-related knowledge and skills to create higher IT value. Attendees can then improve business effectiveness, grow revenue through new products or markets, and improve IT–business understanding.

Participants learn techniques to understand business operating models, quantify the financial impact of IT decisions, accelerate technology adoption plus translate across IT and non-IT terminology. Attendees create real-world, useful outputs through exercises and by using best-practice templates. IT professionals recognize the need to adapt: 90% say their future success relies on stronger business skills. “Building Business Specialist Skills” training enables these key abilities and helps attendees advance their career.

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