LENGTH: 24 Hours (3 days)
This 3-day course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Order Management.
The course begins with an introduction of order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.
After completing this course, students should be able to:
This course is designed to enable developers and implementers of Sterling Order Management to configure Sales Order management rules and administer the order fulfillment process.
Before taking this course, students should have completed:
The following topics will be covered during this course:
Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.
GBS practitioners that use the EViTA system for requesting external training should use that same process for this course. Go to the EViTA site to start this process:
Once you enroll in a GTP class, you will receive a confirmation letter that should show: