The Palo Alto Networks Firewall: Troubleshooting course is three days of instructor-led training that will help you: • Use firewall tools, including the CLI, to investigate networking issues • Follow proven troubleshooting methodologies that are specific to individual features • Analyze advanced logs to resolve various real-life scenarios • Solve advanced, scenario-based challenges

• Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of troubleshooting the full line of Palo Alto Networks next-generation firewalls.
• Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.
• Completing this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff.

• Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course.
• Participants must have strong practical knowledge of routing and switching, IP addressing, network security concepts, and at least six months of on the-job experience with Palo Alto Networks

1 - Tools and Resources

2 - Flow Logic

3 - Packet Captures

4 - Packet-Diagnostics Logs

5 - Host-Inbound Traffic

6 - Transit Traffic

7 - System Services

8 - Certificate Management and SSL Decryption

9 - User-ID

10 - GlobalProtect

11 - Support Escalation and RMAs

12 - Next Steps