This web-based course provides a high-level overview of the IBM Solution for Child Welfare. You can also earn the following badge by successfully completing this course: IBM Child Welfare Solution: Level 1. 

This course is also the first of two that cover the IBM Solution for Child Welfare. The title of the second course is IBM Solution for Child Welfare - Modules, which students can take to earn a second badge, namely, IBM Child Welfare Solution: Level 2.

Describe the purpose of the IBM Solution for Child Welfare and recognize the important features of the modular approach.
Explain the functional interoperations between IBM Child Welfare modules: Intake, Investigation, Case Management, Collaboration, Legal, and Resource Management.
Recognize the important features of the IBM Solution for Child Welfare and describe the child welfare caseworker-support features that the solution provides.
Describe the intake, investigation, case management, legal and resource processes.

This course is aimed at anyone who needs a summary of the IBM Solution for Child Welfare, which means that it has a mixed audience that includes the following roles: BA, consultant, developer, administrator, project manager, offering manager, and tester.

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The purpose of the IBM Solution for Child Welfare and the importance of its modular structure.

How the following IBM Child Welfare modules interoperate: Intake, Investigation, Case Management, Collaboration, Legal, and Resource Management.

The child welfare caseworker-support features that the solution provides.

How the intake, investigation, case management, legal, and resource processes are facilitated by the IBM Solution for Child Welfare.