This five-day, hands-on course gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. This course builds your skills in installing, configuring, and managing VMware Horizon® 7 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines, how to manage the access and security of the machines, and how to provide a customized desktop environment to end users.

Product Alignment
•  VMware Horizon 7.10
•  VMware User Environment Manager™ 9.9
•  App Volumes Manager 2.18

By the end of the course, you should be able to meet the following objectives:
•  Recognize the features and benefits of VMware Horizon
•  Install and configure View Connection Server
•  Create and optimize Windows VMs to create VMware Horizon desktops
•  Describe the purpose of Horizon Agent
•  Compare the remote display protocols that are available in VMware Horizon
•  Configure and manage the Horizon Client systems and connect the client to a VMware Horizon desktop
•  Configure, manage, and entitle automated pools of full VMs
•  Configure, manage, and entitle pools of instant-clone desktops and linked-clone desktops
•  Install and configure View Composer
•  Outline the steps and benefits for using TLS CA signed certificates in VMware Horizon environments
•  Use the role-based delegation to administer a VMware Horizon environment
•  Configure secure access to VMware Horizon desktops
•  Understand and create Remote Desktop Services (RDS) desktops and application pools
•  Install and configure VMware App VolumesTM to deliver and manage applications
•  Deploy VMware Dynamic Environment Manager for user and application management
•  Install and configure a Just-in-Time Management Platform (JMP) server for managing JMP components
•  Describe VMware Dynamic Environment ManagerTM Smart Policies
•  Use the command-line tools available in View to back up and restore the required VMware Horizon
   databases
•  Manage the performance and scalability of a VMware Horizon deployment
•  Identify the benefits of the Cloud Pod Architecture feature for large-scale VMware Horizon deployments

Technical personnel who work in the IT departments of end-customer companies and people who are responsible for the delivery of remote or virtual desktop services

Customers attending this course should have, at a minimum, the following VMware infrastructure skills:
•  Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
•  Open a virtual machine console on VMware vCenter Server® and access the guest operating system
•  Create snapshots of virtual machines
•  Configure guest customization specifications
•  Modify virtual machine properties
•  Convert a virtual machine into a template
•  Deploy a virtual machine from a template

Attendees should also have the following Microsoft Windows system administration experience:
•  Configure Active Directory services, including DNS, DHCP, and time synchronization
•  Restrict user activities by implementing Group Policy objects
•  Configure Windows systems to enable Remote Desktop Connections
•  Build an ODBC connection to an SQL Server database

1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Introduction to VMware Horizon
•  Recognize the features and benefits of VMware Horizon
•  Describe the conceptual and logical architecture of VMware Horizon
•  Define a use case for your virtual desktop and application infrastructure
•  Convert customer requirements to use case attributes

3  Horizon View Connection Server
•  Recognize VMware Horizon reference architecture
•  Identify the recommended system requirements for View Connection Server
•  Identify the recommended virtualization requirements for a View Connection Server instance
•  Access Horizon Manager
•  License VMware Horizon components
•  Outline the steps for the initial configuration of View Connection Server
•  Describe the capabilities that Horizon Administrator provides for monitoring the health of a VMware Horizon
   deployment
•  Use the dashboard to quickly focus on the details of a problem
•  Access the settings and status of a pool
•  Access the settings and status of a specific machine and the resources controlled by vCenter Server that
   the VM uses
•  Identify the benefits of using the VMware Horizon Help Desk tool

4  VMware Horizon Desktops
•  Outline the process and choices to set up VMware Horizon VMs
•  Assign vCPUs and RAM
•  Create Windows VMs
•  Configure ESXi host virtual switches
•  Optimize the performance of VMs
•  Compare the remote display protocols that are available in VMware Horizon
•  Outline the steps to enable a machine for remote access from VMware Horizon® Client™
•  Describe BLAST
•  Describe the purpose of Horizon Agent
•  List the steps to prepare a VM before installing Horizon Agent
•  Outline the configuration choices when installing Horizon Agent
•  Use the Horizon Skype for Business Virtualization Pack

5  VMware Horizon Pools
•  Identify the steps to set up a template for desktop pool deployment
•  List the steps to add desktops to the View Connection Server inventory
•  Define user entitlement
•  Describe how information found on the Users and Groups page is used to control and monitor VMware
   Horizon users
•  Explain the hierarchy of global, pool-level, and user-level policies
•  List the VMware Horizon Group Policy ADMX files

6  VMware Horizon Client Options
•  Describe the requirements for a Horizon Client installation on a Windows system
•  Explain USB redirection and options
•  Describe the shared folders option
•  Describe the different clients and their benefits
•  Discuss the benefits of the Virtual Printing feature
•  Explain the architecture of the Virtual Printing feature
•  List the steps to install the Virtual Printing feature
•  Configure the Virtual Printing feature
•  Discuss the benefits of the location-based printing feature
•  Identify use cases where location-based printing is desirable
•  List the client system parameters that can be used to assign a printer

7  Creating Automated Desktop Pools
•  Describe how an automated pool operates
•  Compare dedicated-assignment and floating-assignment pools
•  Outline the steps to create an automated pool

8  Configuring and Managing Linked-Clone Desktop Pools
•  Describe VMware linked-clone technology
•  Explain why both a parent VM and a snapshot must be used to create linked clones
•  Outline the system requirements for View Composer
•  Describe the relationship between a vCenter Server instance and a View Composer instance
•  Identify the View Composer objects in a vCenter Server inventory
•  Describe the preparation required for installing View Composer
•  Outline the steps to install View Composer
•  Outline the necessary steps to set up an automated desktop pool that uses linked clones
•  Compare the purpose of parent and replica VMs
•  Describe the additional steps that are required for linked clones that are not necessary for other automated
   pools
•  Discuss the merits of using tiered storage for replica and linked clones
•  Compare the benefits of vSAN and tiered storage
•  Compare the recompose, refresh, and rebalance management operations for linked clones
•  Describe the management operations for persistent disks

9  Creating and Managing Instant-Clone Desktop Pools
•  Describe instant clones
•  List the advantages of instant clones
•  Differentiate between View Composer linked clones and instant clones
•  Describe the different types of instant-clone VMs
•  Recognize the use of folders in delegating pool administration
•  Explain how instant clones work
•  Describe instant clone desktop pools
•  Determine the requirements for an instant-clone desktop pool
•  Identify the steps used to create an instant clone
•  Set up an automated pool of instant clones
•  Enable instant clones and authorize a VMware Horizon administrator account for use by ClonePrep
•  Update the image of an instant-clone desktop pool using the push image operation

10  VMware Horizon Authentication and Certificates
•  Compare the authentication options that View Connection Server supports
•  Explain the purpose of roles and privileges in VMware Horizon
•  Explain how folders are used to delegate pool administration
•  Describe a permission and its components
•  Outline the steps to create a Horizon administrator
•  List the management options for permissions and folders
•  Outline the steps to create a custom role
•  List some of the best practices for configuring Horizon Administrator
•  Describe the purpose of using TLS certificates for VMware Horizon
•  Outline the benefits of using TLS certificates signed by a CA
•  Outline the steps to set up TLS certificates

11  Managing VMware Horizon Security
•  Compare tunnels and direct connections for client access to desktops
•  Identify the benefits of using Unified Access Gateway in the DMZ
•  Identify the tunnel endpoints when the security gateway is not used
•  Describe a direct connection in a VMware Horizon environment
•  List the advantages of direct connections
•  Describe how direct connections are enabled
•  Discuss the benefits of using VMware Unified Access Gateway™
•  List the two-factor authentication options that are supported by Unified Access Gateway
•  Describe the situations in which you might deploy Unified Access Gateway with one, two, or three network
   interfaces

12  Profile Management Using User Environment Manager
•  Identify the VMware Dynamic Environment Manager functional areas and their benefits
•  Prepare infrastructure for VMware Dynamic Environment Manager
•  Outline the steps that are required to install and configure VMware Dynamic Environment Manager
   components
•  Manage user personalization and application configurations using the VMware Dynamic Environment
   Manager management console and application profiler
•  Outline the VMware Horizon Smart Policies available when using VMware Dynamic Environment Manager
   in the Horizon environment

13  Creating RDS Desktop and Application Pools
•  Explain the difference between an RDS desktop pool and an automated pool
•  Access a single application by using the RDS application pool
•  Compare and contrast an RD Sessions Host pool, a farm, and an application pool
•  Create an RDS desktop pool and an application pool
•  Identify the load-balancing options for Remote Desktop Session Hosts (6.2)
•  Use View Composer linked-clone technology to automate the build out of RDSH farms
•  Use instant-clone technology to automate the build out of RDSH farms
•  Describe the default load-balancing procedure for RDSHs in a farm
•  Describe the alternative load-balancing feature for RDSHs that optimizes placement of sessions
•  Explain how load values and load preferences are used by View Connection Server to make placement
   decisions for new sessions
•  Explain how anti-affinity rules affect session placement decisions
•  Identify the hardware, software, and network requirements for all integrated components.

14  Provisioning and Managing Application Using App Volumes
•  Explain how App Volumes works
•  Identify the features and benefits of App Volumes
•  Identify the interface elements of App Volumes
•  Install and configure App Volumes

15  Just-in-Time Management Platform and VMware Horizon
•  Identify the benefits of Just-in-Time Management Platform (JMP)
•  List the JMP and Horizon 7 components
•  Install and configure a JMP server
•  Identify App Volumes deployment considerations
•  Identify VMware Dynamic Environment Manager deployment considerations

16  Command-Line Tools and Backup Options
•  Describe key View Connection Server features that are available as command-line options with the
   vdmadmin command
•  Explain the purpose of kiosk mode for client systems and how it is configured
•  Explain why you limit the domains that View Connection Server displays to users as they attempt to
   authenticate
•  Identify the log locations for each VMware Horizon component
•  Collect Horizon Client and Horizon Agent log files
•  Describe the backup options for VMware Horizon databases
•  Explain the potential problems related to not synchronizing databases
•  Outline solutions to handle orphaned linked clones

17  VMware Horizon Performance and Scalability
•  Describe the purpose of a replica connection server
•  Compare a replica server to a standard connection server
•  Explain how multiple View Connection Server instances in a pod maintain synchronization
•  List several best practices for multiserver deployment in a pod
•  Describe how a load-balancing capability might improve VMware Horizon performance
•  Describe the benefits of the Cloud Pod Architecture feature for large-scale VMware Horizon deployments
•  Establish a session with a desktop machine in a different pod by logging in to a local View Connection
   Server instance
•  Compare the purpose of the global LDAP instance and the local LDAP instance
•  Describe the purpose of interpod communication and the View Interpod API (VIPA)
•  Create global entitlements for accessing Horizon Desktops