Become familiar with McAfee information and support resources and feedback mechanisms.
McAfee ePO Software Overview
Describe McAfee ePO software features, functionality,
and solution components and architecture.
Planning a McAfee ePO Software Deployment
Identify deployment considerations, describe deployment
scenarios and solutions, identify McAfee ePO platform
requirements, and discuss database sizing considerations.
Installing McAfee ePO Software
Identify installation requirements, recommendations, and
best practices; distinguish between a new installation
and a recovery installation; identify and distinguish
between the different deployment options for a new
installation; install McAfee ePO software; perform postinstallation
tasks; and identify configuration tools for the
initial setup of the McAfee ePO software environment.
Managing Permission Sets and Users
Configure settings for personal settings, users, and
permission sets; create a custom permission set; create
users and assign permission sets; verify rights and access
granted with permission sets; configure McAfee ePO
software and Microsoft Active Directory user accounts;
and configure user autocreation.
Creating and Populating the System Tree
Provide an overview of the McAfee ePO System Tree, use
different methods for creating the System Tree, describe
the various methods of organizing the System Tree, and
create Permission Sets to let user accounts manage the
Using the Tag Catalog
Learn the difference between tags without criteria
(applied manually) and criteria-based tags (applied
automatically and on demand); how to use the Tag
Builder to create tags quickly; how to edit, delete, and
move tags between tag groups; and how to enable
permissions for other administrative users.
Sorting the System Tree
Learn how to dynamically sort your machines into
your McAfee ePO System Tree using a combination of
system criteria, dynamically move machines into their
appropriate group in your System Tree, and how to verify
IP Integrity to ensure IP address sorting criteria does not
overlap between different groups.
Define the McAfee® Agent, explain its purpose and key
characteristics and functions, and navigate the McAfee
View and interpret detailed information about your
managed elements, customize your view, and view and
customize System Monitors.
Describe the purpose of client tasks; communicate about
client task concepts, access, and navigate the Client Task
Catalog; identify client task types; and add, duplicate,
edit, schedule, and delete a client task.
Describe the purpose of policies, create and edit policy
objects, manage policy configuration and assignment,
see policy inheritance in action, and enforce policy
changes on client machines (endpoints).
Deploying Software for Managed Systems
Identify different methods used to acquire required
software components, explain how the Software
Manager works, install extensions and software
components manually, check in required software
components manually, distinguish between a Product
Deployment Project and Client Task, and create a Product
Describe repository types and contents, explain the
available branches for repositories; view the default
repositories; create a source, fallback, distributed,
SuperAgent, and unmanaged repository; modify the
repository contents; and export the site list.
Product and Server Maintenance with Repositories
Update McAfee ePO software-managed systems with
scheduled or manual client tasks, configure the Global
Updating feature to automatically update McAfee ePO
software-managed systems, manage McAfee ePO
software repositories with server pull and replication
tasks, and describe ways to troubleshoot client update
Managing Dashboards and Monitors
Identify the purpose of dashboards and monitors,
as well as features and capabilities; identify default
dashboards included with McAfee ePO software; access
the Dashboards page; duplicate a dashboard; add a
dashboard; and edit and assign dashboard permissions.