This course is designed to teach participants how to identify components and sub-components of the IBM Cognos BI architecture and how to use tools and techniques to provide a foundation to troubleshoot issues. Through lecture and interactive exercises participants will identify IBM Cognos BI components, examine how these components interact with Java, and will explore logging to assist when troubleshooting issues.

Please refer to course overview.

This advanced course is for Administrators responsible for administering the IBM Cognos 10.2.2 BI environment.

You should have taken IBM Cognos BI Administration V10.2.2 (B5A55G) course or equivalent experience administering the IBM Cognos BI environment.

Architecture Overview

Introduction and Service-Oriented Architecture

• Identify IBM Cognos 10 architectural components
• Describe Service-Oriented Architecture in IBM Cognos

Explore the IBM Cognos Dispatcher

• Describe IBM Cognos Dispatcher
• Describe request routing and the routing process
• Describe Content Manager Cache Service

Examine IBM Cognos Services

• Identify IBM Cognos Services
• Review collaboration functionality
• Explore the architecture in IBM Cognos 10

Explore Java Memory Management

• Describe Java memory layout
• Manage Java memory
• Use tools to monitor Java memory

Logging:

Examine Audit Logging and Indication Processing Facility Logging

• Describe installation logs and configuration logs
• Explore audit logging
• Explore IPF logging

Perform Dye Tracing

• Identify dye tracing requirements
• Perform dye tracing

Explore Dynamic Query Mode

• Explain Dynamic Query Mode (DQM) logging
• Explain IBM Cognos Dynamic Query Analyzer (DQA)

Explore Component Logging

• Explore component logging for Gateway, Dispatcher, Report Server, and Universal Data Access layer

Examine Additional Tools and Special Task Logging

• Explore diagnostic tools and utilities for special task logging

Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.

GBS practitioners that use the EViTA system for requesting external training should use that same process for this course. Go to the EViTA site to start this process: http://w3.ibm.com/services/gbs/evita/BCSVTEnrl.nsf

Once you enroll in a GTP class, you will receive a confirmation letter that should show:

• The current GTP list price
• The 20% discounted price is available to IBMers for GTP delivered courses only. This is the price you will be invoiced for the class.