The Workspace ONE Deploy and Manage course teaches you fundamental techniques to implement WorkspaceONE UEM effectively.

In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with Omnissa Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.

You will learn to apply the fundamental techniques for integrating Omnissa Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications and configure access management controls from any device. Through a combination of hands-on labs, simulations, and interactive lectures, you configure enterprise, productivity, and Omnissa Access integrations.

This course lays out the principles of identity and access management. You will leave with a fundamental understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

By the end of this session, attendees should be able to:

• Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM

• Outline the components of Workspace ONE UEM

• Explain the general features and functionality enabled with Workspace ONE UEM

• Summarize basic Workspace ONE administrative functions

• Explain and deploy common Workspace ONE integrations

• Securely deploy configurations to Workspace ONE UEM managed devices

• Onboard device endpoints into Workspace ONE UEM

• Summarize alternative management methodologies for rugged devices

• Discuss strategies to maintain environment and device fleet health

• Configure and deploy applications to Workspace ONE UEM managed devices

• Analyze Workspace ONE UEM deployments

• Enable email access on devices

• Integrate Workspace ONE UEM with content repositories and corporate file shares

• Explain the general features and functionality that Omnissa Access enables

• Summarize and implement Workspace ONE productivity services into the digital workspace environment

• Systems Engineers

• Consulting Architects

• Microsoft End-User Computing Specialists

This course has no Prerequisites.

Technical Requirements

Please ensure you have the US keyboard mapping added to your devices.

1. Course Introduction

• Introductions and course logistics

• Course objectives

2. Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM

• Outline the benefits of leveraging Workspace ONE UEM

• Recognize the core and productivity components that make up the Workspace ONE UEM platform

• Summarize high availability and disaster recovery for Workspace ONE Solution

3. Administration

• Navigate and customize the Workspace ONE UEM console

• Summarize the hierarchical management structure

• Explain the features and functions of Omnissa Workspace ONE® Hub Services

• Outline account options and permissions

4. Enterprise Integrations

• Outline the process and needs to integrate with directory services

• Explain certificate authentication and practical implementation with Workspace ONE

• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

• Describe Omnissa Dynamic Environment Manager™ and its architecture

5. Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management

• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console

• Enroll an endpoint through the Omnissa Workspace ONE® Intelligent Hub app

• Summarize platform onboarding options

6. Managing Endpoints

• Explain the differences between device and user profiles

• Describe policy management options for Windows and macOS

• Describe the functions and benefits of using compliance policies

• Explain the use cases for Freestyle Orchestrator

• Describe the capabilities that sensor and scripts enable

7. Alternative Management Methods

• Describe the function and benefits of device staging

• Configure product provisioning in the Workspace ONE UEM console

• Understand the benefits of deploying a Omnissa Workspace ONE® Launcher™ configuration to Android devices

• List the system and device requirements for Linux device management in Workspace ONE UEM

8. Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM

• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console

• Describe the benefits of using Apple Business Manager content integration

• Describe the benefits of using server-to-client software distribution

• List the functions and benefits of Omnissa Workspace ONE® SDK

9. Device Email

• List the email clients supported by Workspace ONE UEM

• Configure an Exchange Active Sync profile in the Workspace ONE UEM console

• Configure Omnissa Workspace ONE® Boxer settings

• Summarize the available email infrastructure integration models and describe their workflows

• Configure email compliance policies and notifications services

10. Content Sharing

• Describe the benefits of using Content Gateway and the Content Gateway workflows

• Describe the benefits of integrating content repositories with Workspace ONE UEM

• Configure a repository in the Workspace ONE UEM console

11. Maintenance

• Manage endpoints from the Device List View and the Device Details View pages

• Analyze endpoint deployment and compliance data from Monitor Overview page

12. Omnissa Access

• Summarize the benefits of Omnissa Access

• Outline the core features and functions enabled by Omnissa Access

• Navigate the Omnissa Access console

• Explain the functions of directory integration with Omnissa Access

• Explain the various types of authentication protocols enabled by Omnissa Access

13. Integrating Workspace ONE UEM and Workspace ONE Access

• Explain the rationale for integrating Workspace ONE UEM and Omnissa Access

• Outline the process of connecting Workspace ONE UEM and Omnissa Access

• Examine the workflow of integrations

• Summarize the key features of an integrated solution

14. Productivity Integrations

• Identify the functions enabled by Omnissa Unified Access Gateway™

• Outline the purpose of the Workspace ONE UEM® Secure Email Gateway™ edge service

• Explain the features enabled by the Omnissa Omnissa Workspace ONE® Tunnel edge service

• Summarize the capabilities enabled by the Content Gateway edge service

15. SAML 2.0 Authentication

• Outline authentication methods supported by Omnissa Access

• Summarize the main properties of the SAML protocol

• Summarize the SAML authentication workflow

• Explain the application single sign-on authentication workflow with SAML

16. Mobile Single Sign-On

• Describe the concept of mobile single sign-on

• Outline mobile single sign-on workflows

17. Intelligence and Automation

• Summarize the features of Omnissa Workspace ONE Intelligence™

• Outline the be