This course provides instruction and hands-on practice in administration and customization options of the distributed systems Control-M solution. Control-M is a monitoring and management tool for the enterprise batch-scheduling environment. It allows users to manage job processing across all distributed systems platforms supported by instances of Control-M/Server and Control/Agent.

• Describe the Control-M architecture and the purpose of each component involved in it

• Explain the role of the different Control-M/EM, Control-M/Server and Control-M/Agent processes

• Name and access the different Control-M interfaces

• Start, stop and manage the Control-M components

• Create, load and manage job definitions

• Explain how the New Day Process functions

• Configure Exception and Usage Alerts

• Configure Control-M/EM, Control-M/Server and Control-M/Agent System Parameters

• Send Alerts and Exception Alerts via SNMP

• Create Control-M Users and Roles

• Integrate Control-M with an External Authentication Provider

• Describe the Control-M High Availability architecture and the steps to implement it

• Explain Control-M/Agent security

• List Control-M/Agent connection types

• Describe Host Groups and Agent Restrictions

• Describe Remote Hosts, their enabling technology and how to implement them

• State the purpose of Control-M Application Plug-ins

• Perform the steps to implement Control-M Application Plug-ins

• Integrate Control-M with a CyberArk Vault

• Implement job version management

• Update version management system parameters

• Backup and manage the Control-M databases

• Troubleshoot the Control-M components

• Control-M 21.x: Fundamentals Using (WBT)

• Control-M 21.x: Fundamentals Operating (ILT)

Module 1: Architecture and Components

• Describe the Control-M architecture

• State the purpose of each component in the Control-M architecture

• Explain the different Control-M/EM processes

• List the different Control-M interfaces

• Access the Control-M interfaces

Module 2: Starting, Stopping and Checking Status

• Start and stop the Control-M/EM, Control/Server, and Control-M/Agent components

• Check the status of the:

- Control-M/EM

- Control-M/Servers

- Control-M/Agents

- Databases

• Monitor the Control-M services

Module 3: Job Life Cycle and Configuring the Control-M/Server

• Work with the Control-M GUI

• Create a Workspace

• Describe the job processing life cycle

• Create a Viewpoint

• Create and order jobs for execution

• Work with Conditions

• Describe the New Day Process

Module 4: Configuring the Control-M/Enterprise Manager

• Configure EM System Parameters

• Configure exception and usage alerts

• Implement and configure SNMP communication

Module 5: Control-M/Enterprise Manager Security

• Explain Control-M/EM Security

• Explain Control-M Users and Roles

• Create Control-M Users and Roles

• Configure External Authentication using IdP and LDAP

• Configure Password Rules

• Configure Emergency Users

• Change the Control-M/EM DBO Password

Module 6: High Availability

• Implement Control-M software-managed high availability for the:

- Control-M/Enterprise Manager

- Control-M/Server

Module 7: Control-M/Agent Security

• Administer Control-M/Agent security in Windows:

- Configure Windows Local Security Policies

- Change the Control-M/Agent Windows Service account

- Use the Logon As parameter

• Administer Control-M/Agent security on Linux/UNIX:

- Use non-root mode

- Use root mode

- Use sudo mode

• Explain Agent connection modes

• Define and configure Host Groups

• Define Agent Restrictions

Module 8: Remote Hosts and Application Plug

• Describe the benefits of enabling remote host job execution

• Implement remote host job execution

• Describe the purpose of Control-M Application Plug-ins

• Explain the relationship between the Control/Agent and Control-M

• Application Plug-ins

• Install and configure Control-M Application Plug

• Integrate Control-M with a CyberArk Vault

Module 9: Database Backup and Management

• Perform job version management

• Perform database maintenance actions

• Backup and restore the Control-M/EM and Control/Server databases

Module 10: Troubleshooting Control-M

• Troubleshoot the Control-M components

• Access and use the BMC Knowledge Base to research issues and fixes

• Access Control-M user communities

• Use BMC Support to identify and correct issues

- Download and use product documentation

- Log support issues