Arrow Electronics, Inc.

Veritas Enterprise Vault 12.x : Troubleshooting and Advanced Administration


LENGTH: 32 Hours (4 days)

PRICE: €3.000,00


The Veritas Enterprise Vault 12.x: Troubleshooting and Advanced Administration course is designed for system administrators tasked with operating, monitoring and troubleshooting Enterprise Vault. This four-day, instructorled, hands-on class covers a deeper look at Enterprise Vault’s underlying functionality as well as the tools and techniques used to troubleshoot issues with archiving and client-access.

This course is available in the following delivery methods:
Instructor-led training (ILT)
Virtual instructor-led training (VILT)

Instructor-led training (ILT): 4 days
Virtual instructor-led training (VILT): 4 days

Hands on
This course includes practical hands-on exercises that enable you to test your new skills and begin to utilize them in your working environment.


By the completion of this course, you will be able to:

Identify and use the various troubleshooting tools
Describe the archiving process
Perform a CMD-line Install
Troubleshoot installations and upgrades
Describe the Server Settings Migration Wizard
Identify ways to improve performance
Troubleshoot access to Enterprise vault
Perform advanced SMTP archiving
Describe the underlying backup components
Perform a Building Blocks failover
Use EVSVR to perform advanced troubleshooting
Troubleshoot storage archive and index issues




This course is for system administrators, system engineers, technical support personnel, and system integration/development staff who are responsible for installing, operating, or integrating Enterprise Vault within their messaging environment.



Veritas Enterprise Vault 12.x: Administration I or equivalent experience is required. You must also have a minimum of six months working knowledge of Enterprise Vault 12 and
Microsoft Windows Server 2012 with some system administration experience.

Optional Prerequisite
Veritas Enterprise Vault 12.x: Implementation and Deployment: This 4-day course covers the topics of installing, upgrading and migrating for Enterprise Vault 12.x implementations.



Troubleshooting and Advanced Administration

Lesson 1: Enterprise Vault 12 Architecture and Core Components
Enterprise Vault core dependencies
Enterprise Vault core components
Enterprise Vault network interactions
Enterprise Vault and SQL Server
Enterprise Vault Data Store interactions
Enterprise Vault in multi-server environments


Lesson 2: Introduction to Troubleshooting Enterprise Vault
Why troubleshooting is necessary
Common Enterprise Vault Support Calls
Troubleshooting Enterprise Vault
Working with Dtrace


Lesson 3: Installing and Upgrading Enterprise Vault
Troubleshooting new installations
Running and troubleshooting CMD-line installations
Troubleshooting configuration issues
Performing and troubleshooting upgrades using the
Server Settings Migration Wizard


Lesson 4: How Archiving Works
The processes involved with archiving
Post-Processing: in the Storage Queue
Post-Processing: in the Original Location
Processing moved items
Exchange Mailbox Synchronization
Content Conversion


Lesson 5: Improving Performance
Identifying potential bottlenecks
Improving performance
Establishing a baseline for SQL performance
Troubleshooting performance issues


Lesson 6: Troubleshooting Access to Enterprise Vault
Accessing archived items overview
How Enterprise Vault shortcuts work
Troubleshooting access from Outlook
Troubleshooting access from Vault Cache
Troubleshooting access from OMA
How shared mailboxes work with Enterprise Vault
About Citrix Clients


Lesson 7: Advanced SMTP Archiving
SMTP archiving overview
High availability SMTP solutions
Advanced configurations
Advanced SMTP settings
Using MX records
Troubleshooting SMTP archiving


Lesson 8: Enterprise Vault Building Blocks Failover and recovery
Generating PowerShell cmdlets for Backup Mode
Performing Building Blocks failovers
Recovering data from the Storage Queue
Enterprise Vault Server Recovery


Lesson 9: Advanced Troubleshooting using EVSVR
Introduction to EVSVR
Using EVSVR in Report mode
Using EVSVR in Verify mode
Using EVSVR in Repair mode
Using EVSVR Checkpointing
Using EVSVR in Interactive mode
EVSVR logging and troubleshooting


Lesson 10: Troubleshooting Storage, Archive and Index Issues
Data silos
Troubleshooting storage issues
Troubleshooting archive issues
Troubleshoot index issues


Session Dates