Streamline Horizon 8 Administration: deliver, monitor, and troubleshoot with confidence

Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will alsogain practical skills to optimize performance and troubleshoot common issues.

• Understand the architecture and components of Omnissa Horizon 8.
• Build and optimize Windows and Linux images for virtual desktop deployment.
• Create and manage Instant Clone and Full Clone desktop pools.
• Configure and manage Remote Desktop Services (RDS) farms and application pools.
• Administer user entitlements and access permissions for desktops and applications.
• Customize pool settings to meet performance, security, and user experience requirements.
• Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
• Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
• Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
• Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
• Identify and resolve common issues related to connectivity, performance, and user experience.
• Review the architecture and operational components of App Volumes.
• Create, assign, and manage Application Packages and Writable Volumes.
• Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
• Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
• Understand the role of DEM in user environment personalization and policy enforcement.
• Create and manage Application Personalization settings
• Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
• Apply condition sets and policies for contextual user experience.
• Troubleshoot DEM configurations and user profile issues.

Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.

Recommended:

• A working knowledge of Horizon 8
• A background in End-User Computing
• Completed Horizon 8 Deploy and Manage course

1 Course introduction

• Introductions and course logistics
• Course objectives

2 Introduction to Omnissa Horizon 8

• Review Horizon 8 architecture
• Understanding Roles and Privileges in Horizon 8

3 Navigating the Horizon Console

• Horizon Console
• Horizon Help Desk Tool
• Horizon Performance Tracker
• Working with Role-Based Delegation Administration

4 Horizon Agent

• Introduction to the Horizon Agent
• Securing Horizon connections
• Installation and configuration options
• Horizon Agent and Remote Desktop Features

5 Horizon Client

• Introduction to Horizon Client
• Install and configure
• Horizon Client settings
• Horizon Client connectivity and security
• Horizon Client features

6 Creating the Windows Desktop Image

• Build a Windows Desktop Image
• Preparation for Image Build
• Agents
• Optimizing the Windows Image
• Understand Templates and Snapshots

7 Preparing Virtual Desktop Pools

• Overview of Windows virtual desktop pools
• Pool creation process workflows
• Pool administration tasks

8 Horizon Remote Desktop Session Host Services

• Introduction to RDS Desktop and Application Pools
• How Does RDS Works
• Creating the RDS Application and Desktop Pools
• Remote Desktop Services Host Manual Farms
• Accessing and Configuring RDS Pools
• Remote Desktop Services Host Automated Farms
• Horizon Remote Desktop Services Load Balancing

9 Creating Linux Virtual Desktops

• Linux Deployment Overview
• Linux Machine Preparation
• Working with the Easy Setup Tool

10 Update images and pools

• Upgrading a Golden Image
• Upgrading a virtual desktop pool

11 Introduction to monitoring, logs, and troubleshooting

• Understanding Monitoring in Horizon 8
• Understanding Horizon 8 Logs
• Introduction to Troubleshooting

12 Horizon connection troubleshooting

• Understanding Horizon connections
• Horizon connections load balancing
• Troubleshooting Horizon connections
• Key ports and protocols
• Black screen

13 Troubleshooting machines and desktops

• Help Desk tool deep dive
• Troubleshooting machines and desktops
• Troubleshooting Linux desktops

14 Optimizing Windows desktops and servers

• Why optimize a Windows image?
• Windows OS Optimization Tool for Horizon
• Using Automation to build optimized Windows images
• Lab: Building a Windows image using the OS Optimization Tool for Horizon

15 Troubleshooting Instant Clones

• Troubleshooting Instant Clones

16 Troubleshooting Horizon Client

• Horizon Client for Windows
• Horizon Client for Linux
• Horizon Client for Mac
• Horizon Web Client (HTML Access)

17 Troubleshooting device redirection

• Device redirection
• Nested RDSH redirection

18 Introduction to App Volumes

• App Volumes Overview
• App Volumes Applications and Packages
• Understand Application Lifecycle Management
• Writable Volumes
• App Volumes Architecture

19 Capture and deliver App Volumes packages

• Packaging Applications
• Delivering Applications
• Updating Applications

20 Introduction to Dynamic Environment Manager

• Dynamic Environment Manager Overview
• Explore the DEM Management Console
• Learn about DEM Personalization
• Learn about DEM User and Computer Environment
• Learn about DEM Condition Sets
• Dynamic Environment Manager Architecture

21 Deliver a persistent user experience with Dynamic Environment Manager

• Explore DEM Personalization
• Configure ADMX-Based settings, Application Blocking, and Privilege Elevation
• Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks

22 Troubleshooting App Volumes and Dynamic Environment Manager

• App Volumes troubleshooting basics
• Dynamic Environment Manager troubleshooting basics