This course gives you an understanding of how to configure order management rules and administer the order fulfillment process using IBM Sterling Order Management. The course begins with introducing order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe the sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.
The course involves procedural information, quiz, and exercises in the form of hands-on labs and optional exercises and their solutions.