Arrow Electronics, Inc.

Symantec Data Center Security Server Advanced 6.x Diagnostics and Troubleshooting R1

CODE: SYM_000212

LENGTH: 16 Hours (2 days)

PRICE: kr16 800,00


Module 1: Examining the SDCSSA

Architecture and Components

- Describing the SDCSSA architecture

- Describing each component’s role

- Describing how components interact when

performing common tasks

- Isolating SDCSSA components to troubleshoot

Module 2: Troubleshooting the Management


- Identify Management server core components and

their roles

- Examine services and dependencies

- Identify and examine logs

- Identify and examine configuration, communication,

and certificate issues

- Diagnose and troubleshoot management server


Module 3: Troubleshooting Management

and UMC Consoles

- Identify core components

- Examine services and dependencies

- Research authentication issues

- Identify, examine, and troubleshoot configuration,

communication, and certificate issues

- Examine the applying policy process

Module 4: Troubleshooting Agents

- Identifying Windows agent components

- Troubleshooting Windows agents

- Identifying Linux agent components

- Troubleshooting Linux agents

Module 5: Troubleshooting Prevention and

Detection Policies

- Examine Prevention policy components

- Examine policy logs (local)

- Troubleshooting Prevention policies

- Examine Detection policy components

- Troubleshoot Detection policies

- Manage events

- Tune policies

Module 6: Troubleshooting Installations and


- Locate installation and upgrade information

- Troubleshoot Management server installation and


- Troubleshoot Management Console installation and


- Troubleshoot Windows, Linux, and Unix Agent

installation and upgrades


  • You must have attended the Symantec Data
    Security Sever Advanced 6.x Administration R1
    course or have one year of day-to-day experience
    maintaining an SDCSSA environment, which
    includes basic troubleshooting.
  • Broadcom also recommends that you visit Symantec
    eLibrary and take the fifteen-minute introductory to
    Symantec Diagnostic and Troubleshooting
    Methodology course.

Test and Certification

250-426 Administration of Symantec Data Center
Security Server Advanced 6.7

Session Dates