Arrow Electronics, Inc.

Symantec Web Security Service Diagnostic and Troubleshooting R2

CODE: SYM_00034381

LENGTH: 16 Hours (2 days)

PRICE: £1,350.00

Description

The Symantec Web Security Service Diagnostics and Troubleshooting course is intended for IT professionals who will be diagnosing and troubleshooting the Symantec Web Security Service (WSS).

Objectives

  •  Describe the architecture, components and process
    flow of WSS
  • Identify the steps to diagnose, troubleshoot and resolve a broad range of issues with WSS to include Access Methods, Authentication Means, Web and File Access, as well as Performance Issues

 

Prerequisites

    • Either the Web Security Service Core Administration
      R1 course or the Web Security Service Planning,
      Implementation and Administration R1.1 course
    •  Symantec Diagnostic and Troubleshooting
      Methodology Course (eLearning – 15 min.)
    • Internet protocols, authentication and network
      communications.

    Programme

    Module 1: Web Security Service Architecture, Components, Architecture and Integrations

    • Understand the Troubleshooting Methodology
      • Know the core components
        • Comprehend the Architecture and Process flow
          • Basic understanding of:
          • Cloud Firewall Service

            Data Loss Prevention Integration

            CloudSOC Integration

            Web Isolation Integration

            Module 2: WSS Corporate Access Methods

            • Define problems with Corporate Access Methods
              • Diagnose and Solve problems with Corporate Access Methods
                • Results with Corporate Access Methods
                • Module 3: WSS Remote Access Methods

                  • Define problems with Remote Access Methods
                    • Diagnose and Solve problems with Remote Access Methods
                      • Results with Remote Access Methods
                      • Module 4: WSS Authentication Means

                        • Define problems with Authentication Means
                          • Diagnose and Solve problems with Authentication Means
                            • Results with Authentication Means
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                              Module 5: Website and File Access Issues

                              • Define Website and File Access Issues
                                • Diagnose and Solve Website and File Access Issues
                                  • Results with Website and File Access Issues
                                  • Module 6: WSS Performance Issues

                                    • Component, Architecture and Process Flow of WSS Internet Performance Issues
                                      • Define problems with WSS Internet Performance Issues
                                        • Diagnose Problems with WSS Internet Performance Issues
                                          • Solving Problems with WSS Internet Performance Issues
                                            • Results of Internet Performance Issues with WSS
                                            • Module 7: Key Points of Diagnostics and Troubleshooting

                                              • Examining WSS Architecture, Components, and Integrations – Key Points
                                                • Corporate Access Methods Module – Key Points
                                                  • Remote Access Methods Module – Key Points
                                                    • Authentication Means Module – Key Points
                                                      • Troubleshooting Website and File Access Issues – Key Points
                                                        • Troubleshooting Performance Issues – Key Points
                                                        • Further Information

                                                          This course includes practical hands-on exercises that enable you to test your new skills and begin to use those skills in a working environment.

                                                          Session Dates