Arrow Electronics, Inc.

Service Management

Best practices in IT service management enable you to respond to rapid changes in organisations. These practices based on process optimisation reflect new ways of working through service management by integrating a wide range of new working methods (Agile / SCRUM).

Examine the catalogue of Service Management training provided by Arrow ECS delivers to enhance your approach and skills.

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Functional Overview of Health Care Reform in IBM Cúram SPM 6.0.5

ZL1_9D43
1 day

Fundamentals of the IBM Cúram SPM Platform for Business Analysts 6.0.5

ZL1_9D47
5 days

IBM Cúram Express Rules for Business Analysts 6.0.5

ZL1_9D48
4 days

IBM Cúram Workflow for Developers 6.0.5

ZL1_9D52
5 days

IBM Cúram Universal Access for Developers 6.x

ZL1_9D54
4 days

IBM Cúram SPM Platform Runtime Environment 6.0.5 - Expert Arena

ZL1_9D56
1 day

Introducing IBM Cúram Universal Access 6.0.5

ZL1_9D57
0.5 days

Introduction to IBM Cúram Social Program Management 6.0.5 Functional Overview

ZL1_9D59
1 day

IBM Cúram Express Rules for Developers (ADE) 6.0.5

ZL1_9D60
3 days

IBM Cúram Express Rules for Developers (Application Integration) 6.0.5

ZL1_9D61
3 days

IBM Cúram Outcome Management for Business Analysts 6.x

ZL1_9D65
1.5 days

IBM Curam SPM Platform 6.1 New Features

ZL1_9D67
0.5 days

IBM Cúram SPM 6.1 Integrating Cúram REST APIs

ZL1_9D68
2 days

IBM Cúram SPM Platform 6.2: New Features

ZL1_9D69
1 day

IBM Cúram SPM 7.0: New Features

ZL1_9D71
1 day

Fundamentals of the IBM Cúram SPM Platform for Business Analysts 7.X

ZL1_9D72
5 days

IBM Cúram SPM for Developers (ADE) 7.X

ZL1_9D73
5 days

IBM Cúram SPM for Developers (Customization) 7.X

ZL1_9D74
5 days

Introduction to IBM Cúram Social Program Management 7.X: Functional Overview

ZL1_9D75
0.75 day

IBM Cúram Social Program Management (SPM) 7.X Technical Overview

ZL1_9D76
2 days

IBM Cúram SPM Development Environment 7.X: Expert Arena

ZL1_9D77
1 day

IBM Agile Lifecycle Manager Tutorial

ZL1_TOD50
1 day

IBM Netcool Operations Insight 1.6 - Implementation and Configuration

ZL1_TOD66
4 days

Network Performance Insight 1.3.1 - Implementation and Configuration

ZL1_TOD67
4 days
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