Arrow Electronics, Inc.

Service Management

Best practices in IT service management enable you to respond to rapid changes in organisations. These practices based on process optimisation reflect new ways of working through service management by integrating a wide range of new working methods (Agile / SCRUM).

Examine the catalogue of Service Management training provided by Arrow ECS delivers to enhance your approach and skills.

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IBM SmartCloud Control Desk 7.5 IT Asset Management Fundamentals

ZL1_TOS38
3 days

Maximo 7.6 Workforce Management

ZL1_W0101
1 day

Maximo 7.6 Safety Management

ZL1_W0102
1 day

Maximo 7.6 Workflows

ZL1_W0103
1 day

Maximo 7.6 Managing Storeroom Inventory

ZL1_W0104
1 day

Maximo 7.6 Domains and Lookups

ZL1_W0105
1 day

Maximo 7.6 Asset Management

ZL1_W0106
1 day

Maximo 7.6 Security Model

ZL1_W0107
1 day

Maximo 7.6 Managing Items in Inventory

ZL1_W0108
1 day

Maximo 7.6 Introduction and Overview

ZL1_W0109
1 day

Maximo 7.6 New Features

ZL1_W0111
1 day

Maximo 7.6 Corrective Maintenance Work

ZL1_W0112
1 day

Maximo 7.6 MultiOrganization and Site Setup

ZL1_W0113
1 day

Maximo 7.6 Database Configuration

ZL1_W0114
1 day

Maximo 7.6 Contract Management

ZL1_W0115
1 day

Maximo 7.6 Preventive Maintenance

ZL1_W0116
1 day

Maximo 7.6 Purchasing

ZL1_W0117
1 day

Maximo 7.6 Functional Analyst Certification Study Guide

ZL1_W0118
5.63 days

Maximo 7.6 Reporting Capabilities and KPI's

ZL1_W0119
1 day

Maximo 7.6 Infrastructure and Implementation Certification Study Guide

ZL1_W0120
5 days

IBM Control Desk 7.6.0.2 Fundamentals

ZL1_TP352
2 days

IBM Cúram Express Rules for Developers 6.0.5

ZL1_9D51
5 days

IBM Control Desk 7.6 Foundations

ZL1_TP351
2 days

IBM Control Desk 7.6 Service Request Management Fundamentals

ZL1_TP362
3 days
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