This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.

Module 1: Describe cloud computing.

This module introduces you to cloud computing. It covers things such as cloud concepts, deployment models, and understanding shared responsibility in the cloud.

Upon completion of this module, you will be able to:

Module 2: Describe the benefits of using cloud services.

This module introduces you to the benefits cloud computing can offer you or your organization.

Upon completion of this module, you will be able to:

• Describe the benefits of high availability and scalability in the cloud.
• Describe the benefits of reliability and predictability in the cloud.
• Describe the benefits of security and governance in the cloud.
• Describe the benefits of manageability in the cloud.

Module 3: What is Microsoft 365?

Learn about Microsoft 365, the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.

By the end of this module, you'll be able to:

• Describe Office 365, Microsoft 365, and Windows 365
• Describe how Microsoft 365 empowers workers for hybrid and flexible work
• Create a Microsoft 365 trial organization

Module 4: Describe productivity solutions of Microsoft 365.

Learn about how the productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real-time from virtually anywhere.

By the end of this module, you'll be able to:

• Describe how the capabilities of Microsoft 365 can boost productivity
• Describe how Microsoft 365 Apps help people craft compelling content in real-time
• Describe how the capabilities of the work management tools optimize operations
• Describe additional Microsoft 365 productivity apps

Preparation for exam: MS-900