LENGTH: 16 Hours
PRICE: kr7 220,00
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment by using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
After you complete this course you can
This course is suitable for all roles, including installers, administrators and service-desk agents.
Before taking the course you should have the following skill:
28 mar 2023
Self Paced Training
kr 7 220,00