This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Topics covered in this course include:

• Configuration Project
• Troubleshooting Methodology
• F5 Support
• BIG-IP Product Architecture
• Troubleshooting - Bottom to Top
• Troubleshooting Tools
• Using System Logs

Throughout this course you will have access to a BIG-IP that uses a typical Internal-External VLAN architecture with a pool of servers (HTTP, HTTPS, SSH, FTP, etc) along with web application servers. In the lab for this module, you will license the BIG-IP, set up the Internal and External VLANs, and create the Pools and Virtual Servers that you will use as part of your troubleshooting exercises.

In addition to the topics above, lab exercises will provide a chance to practice troubleshooting problems using the BIG-IP information, troubleshooting methodology, and tools that you have learned.

This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.

Students are required to complete one of the following F5 prerequisites before attending this course:

• Administering BIG-IP instructor-led course
• F5 Certified BIG-IP Administrator

The following web-based courses, although optional, will be very helpful for any student with limited BIG-IP administration and configuration experience:

• Getting Started with BIG-IP web-based training
• Getting Started with BIG-IP Local Traffic Manager (LTM) web-based training

Students should understand:

• TMOS administration
• Network concepts and configuration
• Programming concepts