The Symantec Data Center Server Advanced 6.x
Diagnostics and Troubleshooting R1 course is designed
for the IT security management professional tasked with
troubleshooting Data Center Security Server Advanced
(SDCSSA). Students learn how to troubleshoot the
SDCSSA server, UMC, and agent core components.
You also learn how to identify services, examine
configuration files, interpret log files and use that
information for diagnosis and troubleshooting

Module 1: Examining the SDCSSA

Architecture and Components

- Describing the SDCSSA architecture

- Describing each component’s role

- Describing how components interact when

performing common tasks

- Isolating SDCSSA components to troubleshoot

Module 2: Troubleshooting the Management

Server

- Identify Management server core components and

their roles

- Examine services and dependencies

- Identify and examine logs

- Identify and examine configuration, communication,

and certificate issues

- Diagnose and troubleshoot management server

changes

Module 3: Troubleshooting Management

and UMC Consoles

- Identify core components

- Examine services and dependencies

- Research authentication issues

- Identify, examine, and troubleshoot configuration,

communication, and certificate issues

- Examine the applying policy process

Module 4: Troubleshooting Agents

- Identifying Windows agent components

- Troubleshooting Windows agents

- Identifying Linux agent components

- Troubleshooting Linux agents

Module 5: Troubleshooting Prevention and

Detection Policies

- Examine Prevention policy components

- Examine policy logs (local)

- Troubleshooting Prevention policies

- Examine Detection policy components

- Troubleshoot Detection policies

- Manage events

- Tune policies

Module 6: Troubleshooting Installations and

Upgrades

- Locate installation and upgrade information

- Troubleshoot Management server installation and

upgrades

- Troubleshoot Management Console installation and

upgrades

- Troubleshoot Windows, Linux, and Unix Agent

installation and upgrades

• You must have attended the Symantec Data
  Security Sever Advanced 6.x Administration R1
  course or have one year of day-to-day experience
  maintaining an SDCSSA environment, which
  includes basic troubleshooting.
• Broadcom also recommends that you visit Symantec
  eLibrary and take the fifteen-minute introductory to
  Symantec Diagnostic and Troubleshooting
  Methodology course.

250-426 Administration of Symantec Data Center
Security Server Advanced 6.7