Arrow Electronics, Inc.

Abu Dhabi Police New Product, New Team, New Era

Abu Dhabi police logoThis case study outlines Arrow Education’s approach to delivering a tailored IBM i2 training plan to Abu Dhabi Police.

Background &  Brief

Abu Dhabi Police recently deployed IBM’s i2 intelligence and fraud solutions to support their new Criminal Analysis Division. Previous analysis had all been paper based which was very labour intensive and not scalable. IBM’s i2 offered a more manageable, scalable solution saving both time and resources. Better analysis of call data also helped identify criminal links that had previously been missed.
Abu Dhabi Police had a requirement to train over 20 of their Analysis team on the IBM i2 product suite. This was an urgent requirement for the new team that needed the essential skills to drive the tools and maximise the i2 product functionality. The ultimate objective being to provide more proactive policing within the community. The training had to be delivered in London within specific timescales due to operational demands.

The Approach

Arrow adopted a collaborative approach and worked closely with Abu Dhabi Police to arrange a tailored delivery specific to their requirements within tight timescales. This involved liaising with the resource team, instructors and Abu Dhabi Police to scope the specific training requirements, to include agreement on; a modular course outline, materials, schedule of dates and all commercial aspects.
The Solution

Arrow delivered a private class in London with IBM Instructors, Arrow Facilities and logistics to enable Abu Dhabi Police to gain the required skills to make the most effective use of the solution deployed. This included:

•    Fully equipped training rooms at Royal Exchange
•    Laptops and access to IBM labs
•    Joining Instructions
•    Official IBM course materials
•    Lunches, tea and coffee
•    Course Evaluations

The Benefits

Arrow training offered the following benefits:

•    Tailored to specific requirements.
•    Maximised value from training budgets.
•    Gained the requisite skills and knowledge to utilise the full functionality of the i2 product suite.
•    Increased confidence in the IBM products.
•    Drives a proactive policing approach

Customer Testimonial

Wording from Saeed
Saeed (Abu Dhabi Police)

About Arrow

Arrow has been an authorised provider of IBM training for over ten years and we train over 5,000 delegates every year on IBM solutions. We’ve invested in every aspect of our education services to help your business acquire essential skills in today’s rapidly changing technology landscape. This commitment to excellence has been recognised in our status as a Global Training Partner for IBM and by many other industry accolades and awards.