Arrow Electronics, Inc.

Service Management

Mit bewährten Praktiken in der IT-Serviceverwaltung können Sie auf schnelle Anforderungsänderungen innerhalb von Unternehmen reagieren. Diese auf Prozessoptimierung basierenden Praktiken spiegeln neue Arbeitsabläufe durch die Serviceverwaltung wider, indem eine Vielzahl neuer Arbeitsmethoden (Agile/SCRUM) integriert werden.

Schauen Sie sich den Katalog der Service-Management-Schulungen von Arrow Education an, um Ihr Fachwissen und Ihre Fähigkeiten aufzubauen und zu optimieren.

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Kursnummer
Course Title
Lernformat
Duration

ITI_SP-AM

Classroom

16 Hours (2 Tage)

PR2_FOU3

Classroom, Instructor Led Online

16 Hours (2 Tage)

PR2_PRAC

Classroom, Instructor Led Online

16 Hours (2 Tage)

ITI_FOUN

ITIL 4 Foundation

Classroom, Instructor Led Online

16 Hours (2 Tage)

ITI_FOUN_DI

Self Paced Training

720 Hours

ITI_MP-CDS

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MP-DPI

Classroom

20 Hours (2,5 Tage)

ITI_MPK-CDSDPI

Classroom, Instructor Led Online

40 Hours (5 Tage)

ITI_MPK-DSVHVIT

Classroom, Instructor Led Online

40 Hours (5 Tage)

ITI_SLD-ITS

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MP_CDS_DI

Classroom, Self Paced Training

720 Hours (90 Tage)

ITI_MPK-CDSDPI_DI

Classroom, Self Paced Training

720 Hours (90 Tage)

ITI_FOUN-LO

Classroom, Instructor Led Online

16 Hours (2 Tage)

ITI_FOUN-UPD

ITIL 4 Foundation Update

Classroom, Self Paced Training

8 Hours (1 day)

ITI_FOUN-UPD-LO

Classroom, Self Paced Training

8 Hours (1 day)

ITI_MP-CDS-LO

Classroom, Instructor Led Online, Self Paced Training

20 Hours (2,5 Tage)

ITI_MP-DPI-LO

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MP-DSV

Classroom

20 Hours (2,5 Tage)

ITI_MP-DSV-LO

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MP-HVIT

Classroom

20 Hours (2,5 Tage)

ITI_MP-HVIT-LO

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MPK-CDSDPI-LO

Classroom, Instructor Led Online

40 Hours (5 Tage)

ITI_MPK-DSVHVIT-LO

Classroom, Instructor Led Online

40 Hours (5 Tage)

ITI_SLD-ITS-DPI

Classroom, Self Paced Training

40 Hours (5 Tage)

ITI_SLD-ITS-DPI-LO

Classroom, Instructor Led Online

40 Hours (5 Tage)

ITI_SLD-ITS-LO

Classroom, Self Paced Training

20 Hours (2,5 Tage)

ITI_SP-AM-LO

Classroom, Instructor Led Online

16 Hours (2 Tage)

ITI_SPS-DI

Classroom

20 Hours (2,5 Tage)

ITI_SPS-DI-LO

Classroom, Instructor Led Online

20 Hours (2,5 Tage)

ITI_MP-DSV_DI

Classroom, Self Paced Training

720 Hours (90 Tage)

ITI_MPK-DSVHVIT_DI

Classroom, Self Paced Training

720 Hours (90 Tage)

PR2_AGIFOUN

Classroom, Instructor Led Online

24 Hours (3 Tage)

PR2_AGIFOUN_DI

Self Paced Training

720 Hours

PR2_AGIKOMP

Classroom, Instructor Led Online

40 Hours (5 Tage)

PR2_AGIPRAC

Classroom, Instructor Led Online

16 Hours (2 Tage)

PR2_KOMP

Classroom, Instructor Led Online

40 Hours (5 Tage)

PR2_AGIFOUNBR_DI

Classroom, Self Paced Training

720 Hours (90 Tage)

PR2_AGIFOUN_LV

Instructor Led Online

24 Hours (3 Tage)

PR2_AGIKOMP_LV

Instructor Led Online

40 Hours (5 Tage)

PR2_AGIPRAC_LV

Instructor Led Online

16 Hours (2 Tage)

PR2_FOU3_LV

Instructor Led Online

16 Hours (2 Tage)

PR2_PRAC_LV

Instructor Led Online

24 Hours (3 Tage)

SCR_KANB_LV

Instructor Led Online

16 Hours (2 Tage)

SCR_KANB_PC

Classroom

8 Hours (1 day)

SCR_MASTII_LV

Instructor Led Online

SCR_KOMP_LV

Instructor Led Online

16 Hours (2 Tage)

SCR_KOMP_PC

Classroom

8 Hours (1 day)

SCR_KOMP_PPL

Classroom

16 Hours (2 Tage)

SCR_KOMP_PPL_LV

Instructor Led Online

16 Hours (2 Tage)

SCR_KOMP_PPL_PC

Classroom

8 Hours (1 day)

SCR_MAST_II

Classroom

16 Hours (2 Tage)

SCR_MAST_II_LV

Instructor Led Online

16 Hours (2 Tage)

SCR_MAST_II_PC

Classroom

16 Hours (2 Tage)

SCR_MAST_LV

Instructor Led Online

16 Hours (2 Tage)

SCR_MASTII_PC

Classroom

8 Hours (1 day)

SCR_MASTII_PC_II

Classroom

8 Hours (1 day)

SCR_PSPO_PPL

Classroom

8 Hours (1 day)

SCR_PSPO_PPL_LV

Instructor Led Online

8 Hours (1 day)

SCR_PSPO_PPL_PC

Classroom

8 Hours (1 day)