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Students will explore how to manage Citrix Endpoint Management in this three day course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization’s needs. You will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints.

• How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment
• How to perform common enterprise mobility management tasks and mobile application management
• Understand the device enrollment process
• How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution

Built for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices.

Potential students include Administrators and Implementers.

• Microsoft Windows Server 2012 R2 or Windows Server 2008 R2 ,and Microsoft Windows 8.1 or Windows 7

• Mobile device operating systems, such as iOS and Android

• Network architecture and terminology

Module 1: Introduction to Citrix Endpoint

Citrix Endpoint Management Features
Citrix Clound and Citrix Endpoint Management
Citrix Endpoint Management User Experience and Security
Citrix Endpoint Managament Entitlments

Module 2: Citirix Endpoint Managment Architecture

Citrix Endpoint Management Prerequisites
Citrix Endpoint Management Server
Citrix Endpoint Management and Microsoft Intue
Apple APN'S and Google Firebase Cloud Messaging
MDX Architecture and Features

Module 3: Cloud Components

Cloud Component Overview
Onboarding Access
Cloud Connector and Cloud Resource location
Cloud Migration
Cloud Updates and Features

Module 4: Common Device Management Tasks

Administrative Console Overview
Delivery Groups
Device Policies

Module 5: Device Enrollment

Enrollment Methods
iOS Device Enrollment
Android Device Enrollment
Windows 10 Enrollment
other devices 

Module 6: Managing Device Security

Security Policies
Automated Actions
Android Work
ActiveSync Filtering
Shared Devices

Module 7: Working with Apps

Application Integration
Citrix Endpoint Management Productivity Apps
Application Security with MDX
3rd Part Applications

Module 8: Integrating Citrix Content Collaboration

Citrix Content Collaboration Overview
Integrating Citrix Endpoint Management with Content Collaboration
Content Collaboration Workflows

Module 9: Maintaining and Troubleshooting

Maintaining Citrix Endpoint Management
Maintaining Certificates
Troubleshooting Citrix Gateway (formerly Netscaler Gateway)
Troubleshooting Tools for Citrix Productivity Apps
Firewall Issues

Module 10: Monitoring and Reporting

Monitoring and Reporting of Devices
Monitoring and Reporting of Citrix Content Collaboration